At NextGenVault.in, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy to understand how orders are processed and shipped.
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next working day
You will receive an order confirmation once your order is placed successfully
2. Shipping Locations
We currently ship to most locations across India
Delivery availability may vary based on courier serviceability
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout
Free shipping may be offered on selected products or during promotions
4. Estimated Delivery Time
Standard delivery: 3–7 business days
Delivery timelines may vary depending on location, courier partner, or unforeseen circumstances
5. Courier Partners
We work with reliable third-party courier and logistics partners to ensure timely delivery.
6. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS
You can track your order using the provided tracking link
7. Delayed or Failed Deliveries
Delivery may be delayed due to:
Incorrect or incomplete shipping address
Natural disasters, strikes, or government restrictions
Courier partner delays
In such cases, we will make reasonable efforts to keep you informed.
8. Undelivered or Returned Shipments
Orders returned due to incorrect address or failed delivery attempts may be reshipped at additional cost
Refunds for such cases will be processed after deducting shipping and handling charges
9. Damaged Packages
If the package appears damaged at the time of delivery:
Do not accept the package
Contact us immediately at info@nextgenvault.in with images
10. Changes to This Policy
NextGenVault.in reserves the right to modify this Shipping & Delivery Policy at any time. Updates will be posted on this page.
